58 lines
2.1 KiB
Markdown
58 lines
2.1 KiB
Markdown
---
|
|
aliases:
|
|
- ../../alerting/alerting-rules/declare-incident-from-alert/ # /docs/grafana/<GRAFANA_VERSION>/alerting/alerting-rules/declare-incident-from-alert/
|
|
- ../../alerting/manage-notifications/declare-incident-from-alert/ # /docs/grafana/<GRAFANA_VERSION>/alerting/manage-notifications/declare-incident-from-alert/
|
|
canonical: https://grafana.com/docs/grafana/latest/alerting/monitor-status/declare-incident-from-alert/
|
|
description: Declare an incident from a firing alert
|
|
keywords:
|
|
- grafana
|
|
- alert rules
|
|
- incident
|
|
labels:
|
|
products:
|
|
- cloud
|
|
title: Declare incidents from firing alerts
|
|
weight: 1010
|
|
---
|
|
|
|
# Declare incidents from firing alerts
|
|
|
|
Declare an incident from a firing alert to streamline your alert to incident workflow.
|
|
|
|
## Before you begin
|
|
|
|
- Ensure you have [Grafana Incident](/docs/grafana-cloud/incident/) installed.
|
|
- You must have a firing alert.
|
|
|
|
## Procedure
|
|
|
|
To declare an incident from a firing alert, complete the following steps.
|
|
|
|
1. Navigate to **Alerts & IRM** -> **Alerting** -> **Alert rules**.
|
|
1. From the Alert rules page, find the firing alert that you want to declare an incident for.
|
|
1. Click **More** -> **Declare Incident**.
|
|
|
|
Alternatively, you can declare an incident from the Alert details page.
|
|
|
|
The **Declare Incident** pop-up opens in the Grafana Incident application.
|
|
|
|
1. In the **Declare Incident** pop-up, enter the **What's going on?** field.
|
|
|
|
This field is pre-filled with the name of the alert rule, but you can edit it as required.
|
|
|
|
The alert rule is also linked to the incident.
|
|
|
|
1. Select a severity.
|
|
1. Add labels, as required.
|
|
1. Click **More options** to include a channel prefix and status.
|
|
1. Click **Automated options** to enable automated actions configured by admins.
|
|
1. Click **Declare Incident**.
|
|
|
|
## Next steps
|
|
|
|
View and manage the incident in the **Grafana Incident** application.
|
|
|
|
{{< figure src="/media/docs/alerting/incident-response-management-timeline-ui.png" max-width="750px" alt="Incident timeline view in Grafana Incident" >}}
|
|
|
|
For more information, refer to the [Grafana Incident documentation](/docs/grafana-cloud/incident/configure-settings/).
|